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Blue Claw Boat Tours, LLC
|FOR INFORMATION and RESERVATIONS: 508-240-5783
BLUE CLAW BOAT TOURS, LLC ~ Orleans, MA 02653
and Harbor Cruises from
Orleans to Chatham
A Total Sightseeing
Experience....Not Just Seals!
|Reservations Suggested on ALL tours!
Book online with credit card or
call to reserve and pay cash.
Walk ins welcome as space allows.
All cruises dry board from a dock.
A MINIMUM NUMBER OF PASSENGERS ARE
REQUIRED ON ALL TOURS
FREQUENTLY ASKED QUESTIONS
Do I need a reservation? What forms of payment do you accept?
We suggest reservations as often times we do fill our boats. Walk ins are welcome as space allows. You may book online using a
credit card. For cash payments we require a credit card to hold a reservation and cash payment to the captain at the time of the
cruise. We have no way to process a credit card at the boat.
What if I need to cancel my reservation?
Customers will receive a refund with 72 hours notice of cancellation. There are absolutely NO REFUNDS available less than 72
hours prior to tour time. Customers will also receive a FULL REFUND or option to transfer their reservation in case of operator
cancellation due to weather, not meeting the minimum guests required or other unforeseen circumstances. Contact us by phone to
cancel or inquire about a cancellation. No-shows will be charged the full price.
We regret that we cannot make exceptions for personal emergencies as a cause for late cancellation.
What if the weather is bad and is there shade on the boat?
We cannot guarantee that every day will be sunny. Cape weather can be unpredictable and change very quickly so cancellations will
be made just prior to the cruise. We will cancel for rain, thunder and lightning in the area and high winds. We will cruise in light fog
and mist. Our captains are very experienced and understand local weather. Therefore, cancellation is at the sole discretion of the
captain just prior to the cruise. Please consider your reservation upheld unless you speak to us directly. If we cancel, for any reason,
we will try to work with you to re-schedule, if we cannot you will not be responsible for your payment.
Please be aware that there is no cover or cabin on our boats. For the health and safety of all of our passengers please apply
sunscreen before you board the boat.
When should I arrive for my cruise?
We suggest that you arrive ½ hour prior to your scheduled departure. The captain will load the boat approximately 10 minutes prior to
departure and the boat will depart at the scheduled departure time. Leave yourself some cushion for heavy summer traffic, traffic
delays and pre-departure bathroom stops, etc. There is a porta potti at the dock as there is no bathroom on our boats. You will be
responsible for payment by the credit card given at the time of reservation if you are a late arrival and miss your scheduled departure.
We cannot hold the boat for you. We have multiple trips scheduled daily and keeping a strict schedule ensures that all reservations
are honored in a timely fashion.
Are there any age restrictions or physical restrictions?
There are no age restrictions on our daytime cruises, on our evening cruises we suggest ages 8 and up only. However, we do
suggest that infants are brought in a carrier or are worn in a sling by an adult. We also suggest that toddlers are not brought during
nap or dinner time. Those with mobility issues should be aware that they will need to walk down a ramp to a floating dock and step into
the vessel. Please be aware that this a boat cruise and you should be physically able to handle small choppy waves and sea spray.
What should I bring?
The only thing that you do need is your cash payment (if paying with cash) and personal items (hat, sunglasses, light jacket or
sweatshirt and sunscreen---please apply before boarding!) No special shoes or clothing are required. We regret that we do not have
the space for large coolers, personal size soft sided coolers only. We provide life jackets for all children 11 years and under (who are
required to wear them by law—no exceptions) and we have them available for adults as well should you want one.
Is tipping the Captain appropriate?
Yes, our captains work hard to give you a great trip and always appreciate a gratuity.